Having Trouble Cancelling Holds in the Online Catalog? If you have an item currently being held at one of our libraries for you ("requested items available for pickup,") the hold cannot currently be cancelling using our online catalog. Call our 24-hour automated phone service at (515) 283.4000 to cancel these holds.
If you have an item on your holds list but it is not currently waiting for you at one of our libraries ("requested items not yet available,") the hold can be cancelled on our online catalog. Access your account information to do so.
